Being passionately driven by a compelling vision and mission.
Having the ambition and the resilience to overcome obstacles and keep pursuing the mission indefinitely into the future.
Engaging a workforce of talented associates who excel as a team and are motivated by the mission and the culture, as well as total compensation, in the belief that, by taking care of them, they will take care of the customers, suppliers, partners, communities and their families.
Not mistaking profit as the purpose of the business; but recognizing it is essential to survival and independence, and the most accurate measure of customer value delivered.
Taking advantage of the ability of closely-held private companies to have a longer-term view, greater confidentiality around strategies, and more operating flexibility than public or exit-oriented businesses.
Having the discipline to focus on long term strategy, balance short term and long term performance, and grow steadily and consistently from year to year.
Embracing a continuous-improvement process built around taking capital efficient, calculated risks to innovate creatively within constraints.